Crisis Support

When a person's mental or emotional state gets worse quickly, this can be called a mental health crisis or a mental health emergency. York Mind is not a crisis service - If you, a friend, or relative are in crisis or need urgent or emergency support, then our services may not be appropriate.

Crisis Services

Emergency Services	999	If you are in immediate danger, call for an ambulance or go straight to the nearest A&E.
NHS Vale of York Mental Health Crisis Support	Click here	Out-of-hours support and guidance on a mental health crisis.
Samaritans	116 123 jo@samaritans.org	24/7, confidential, and non-judgemental support to anyone struggling to cope.
NHS 111	111	Confidential support for mental health crises or urgent, non-emergency mental health needs.
SHOUT	Text 85258	24/7 text service, free on all major mobile networks, for anyone in crisis. Only available in mainland UK.
Papyrus Hopeline	Call 0800 068 4141 Text 88247 Email pat@papyrus-uk.org	Confidential support and advice for young people struggling with thoughts of suicide, and anyone worried about a young person.
York Safe Haven	30 Clarence Street, York, YO31 7EW 07483 141 310 haven.mhm@nhs.net	Walk in service, offering out-of-hours mental health support to anyone aged 16 or over in York and Selby.
City of York Emergency Duty Team (EDT)	0300 131 2131.	Provides an out-of-hours service for social care, housing, and homelessness emergencies.
Childline	0800 1111	24/7 phoneline and online chat, helping with issues like bullying, abuse, mental health, and family problems.
CALM (Campaign Against Living Miserably)	0800 585858	Fee helpline 5pm-midnight