Make a referral >Donate >

How we help

Crisis services

When a person's mental or emotional state gets worse quickly, this can be called a mental health crisis or a mental health emergency. If you, a friend or relative are in crisis or need urgent or emergency support then our services may not be appropriate for you at this time. York Mind is not a crisis service. Follow this link for details of out of hours support and guidance in a mental health crisis.

Alternatively, please see below for contact details of Crisis Services:


Talk to us any time you like, in your own way, and off the record – about whatever’s getting to you. You don’t have to be suicidal.

01904 655 888 (local call charges apply)
116 123 (this number is free to call)
Text 07725 909090

NHS - TEWV Crisis Service

0800 0516 171 (24 hours, 7days a week - all ages)
Visit Website

Mind national helpline

0300 123 3393 (weekdays 9am - 6pm)
Visit Website

Shout (support for Young People)

24/7 text service, free on all major mobile networks, for anyone in crisis anytime, anywhere. It’s a place to go if you’re struggling to cope and you need immediate help. Text 85258.

Only available in mainland UK

Visit Website

The Haven (30 Clarence Street, York)

Mon-Fri 6pm - 10pm and Sat-Sun 12pm - 10pm (please contact in advance of visiting)

07483 141 310 -

Visit Website

Emergency Duty Team

01609 780780

Adults Community Team

01904 555111


Online emotional wellbeing and mental health support.

A safe and confidential space to share experiences and gain support from our community and qualified professionals.

Upcoming events

Mental Health Awareness Week 10th May 2021


10th May 2021 - 16th May 2021, 12:00 - 11:00

Mental Health Awareness Week 2021

A week to raise awareness of mental ill-health and how to seek help support and general well-being ideas. Read more

View all events >

Latest news


Posted: 26th April 2021

Chopping Block evening in aid of York Mind

A fantastic 3 course menu in aid of York Mind Read more

View all news >