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Complaints policy

York Mind is committed to providing good quality services. We welcome feedback and suggestions to help us improve our services, and recognise that we sometimes get things wrong or make mistakes. This policy covers core procedures and best practice in dealing with complaints to any York Mind service.

Complaints policy

Upcoming events

Buckets Train Station

18thDec

18th December 2020, 10:00 - 6:00

York Train Station – Bucket collection & Info Stand

We’re delighted to be visiting York Train Station to host a bucket collection & info stand. Our collectors will be out and about in blue collecting those much-needed funds for better mental health – if you’re able to say hello and pop a coin in the bucket, we’d really appreciate it! Read more

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