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Complaints policy

York Mind is committed to providing good quality services. We welcome feedback and suggestions to help us improve our services, and recognise that we sometimes get things wrong or make mistakes. This policy covers core procedures and best practice in dealing with complaints to any York Mind service.

Complaints policy

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Latest news

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Posted: 30th June 2021

Amazing success for first event for the Charlie Dallas Lancaster Foundation

Hear how the new CDL Foundation has got on with their launch event "A Mile a Life" in aid of York Mind and SASH Read more

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Posted: 16th June 2021

Ewan - Squat out the year 2021

Here how one of York Mind's supporters are raising funds by squatting all year! Read more

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